Privacy Policy
Last updated: 29/12/25
Pet Loss Aftercare (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit or interact with our website https://www.petlossaftercare.co.uk (the “Site”).
Please read this policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information you voluntarily provide when you contact us, subscribe to newsletters, or complete forms. This may include:
Name
Email address
Any other information you choose to share
1.2 Automatically Collected Information
When you visit the Site, we may automatically collect certain information about your device and interactions, including:
IP address
Browser type and version
Pages visited
Time and date of visit
Referring website
We collect this information using cookies and similar tracking technologies. See the Cookies section below for details.
2. How We Use Your Information
We may use your information for the following purposes:
To provide, maintain, and improve the Site
To respond to your enquiries
To send newsletters or updates, if you have opted in
To monitor and analyse usage and trends
To protect the security and integrity of the Site
We will not sell your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve the functionality of the Site
Analyse how the Site is used
Remember preferences and settings
Cookies are small text files stored on your device. You can disable cookies through your browser settings; however, this may affect how the Site functions.
4. Third-Party Services
We may use third-party services (such as analytics providers and hosting services) that may collect information about your use of the Site. These providers have their own privacy policies, and we encourage you to review them.
Examples include:
Google Analytics
Hosting provider logs
We do not control how these third parties use your information.
5. Data Sharing and Disclosure
We do not share or sell your personal information to external parties except in the following limited circumstances:
Where required by law or legal process
To protect our rights, privacy, safety, or property
With service providers who help us operate the Site (and who agree to keep information confidential)
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Subject to applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Ask for deletion of your personal information
Object to or restrict certain processing
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Security
We take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated date at the top of this page.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: contact@petlossaftercare.co.uk
Website: https://www.petlossaftercare.co.uk
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